covid19 policies

These policies are subject to change as per CDC and DPH guidelines 

Last Update: 1/1/2022

COVID-19 office Policy

  • We require patients to be properly masked prior to entering the office.

    • Face masks should have elastic bands around the ears and are required to be worn for the entire duration of the patient visit.

    • We will reschedule patients that arrive without a mask.

  • We have limited capacity in our waiting areas  (Please limit to one family member)  

  • Any patients who are symptomatic or have recently been exposed to the virus will be rescheduled.

  • If you are scheduled for a procedure, we will check your temperature. If you are febrile, your appointment will be rescheduled for a later date.

  • Our staff ensures that exam rooms and any other high-touch areas are cleaned between each patient and again at the end of the day.

  • We have removed all shared items (magazines, flyers, etc.) from waiting/patient areas.

  • If you are coming for a procedure, you would be changing into a gown. Please leave any valuables at home. Only bring the insurance card, ID, and co-pay with you.

  • For all non-procedural visits, patients are welcome to use our HIPAA Compliant Telehealth service through Mount Auburn MyChart.

    • Please download Zoom into your phone or computer and have access to MyChart.

    • If you need access to MyChart, our staff can help.

Procedures and COVID-19 related instructions 

 

  • Prior to leaving your home, you must take your temperature.  If your temperature is 99.0 F or higher you must call our office to reschedule.

  • If you had a positive home test or PRC test within 10 days of the procedure, please call our office  

  • You must wear a mask when entering our building and will need to keep your mask on at all times

  • You will have your temperature taken prior to entering our office.

  • We have limited capacity in our waiting areas (please limit to one additional person)

    • Family members must wait in the waiting room.

    • If you need wheelchair assistance please let our staff know.

  • Please wear comfortable -dark-colored clothing.

  • Please bring minimum belongings with you, leave all valuables at home.

  • Before the procedure, you will fill out the COVID-19 questionnaire, and pre-operative questionnaire

  • Follow-up appointments are conducted through Telehealth through Mount Auburn MyChart.

  • Please make sure you have access to MyChart.  If you need access to MyChart our staff can assist you.

For additional information and updates on the conoravirus please visit the CDC and DPH web pages.